FAQ for website Packages

What happens during power failure?

There will be no recording during power failure and recording resume automatically when there is power.

TOTAL PRICE: SGD

What is the duration of recording?

  • It depend on the hard disk storage & image resolution.
  • For example. 4 cameras with 500G hard disk in a small office environment can support about 3 – 5 weeks

TOTAL PRICE: SGD

Can the camera operate in dark environment?

Yes and the images will be black and white

TOTAL PRICE: SGD

What is the camera’s angle of coverage and distance?

  • Standard camera has a range of up till 10 metres with 70-80 degrees angle coverage.
  • HD camera has range of up till 20 metres with 70 to 80 degrees angle coverage
  • Facial recognition of up till 5 metres for standard camera and 10 metres for HD camera

TOTAL PRICE: SGD

What are the different modes available to view the camera?

Users can view through mobile devices such as smart phones and tablets and through Windows or Apple desktops/laptops.

TOTAL PRICE: SGD

What is the average life span for camera?

Average life span ranges from 3 to 5 years under normal usage.

TOTAL PRICE: SGD

What are the differences between standard and HD cameras?

Standard camera is about 0.5 megapixel and HD camera is about 1.3megapixel.   (Another example : standard = DVD quality , HD = Blueray quality)

TOTAL PRICE: SGD